Current Position: UX Research & Strategy at Medumo
I have been working in the intersection of design, tech, business, and research for the past 5 years. My main love is research and strategy. I'm curious about what makes people tick and interpreting that to inform product directions, organizational policies and focus, and experience design.
I am a logistics powerhouse and love to make studies happen, whether in-person laboratory studies or online mechanical turk HITs. I participate from study design, recruiting, moderating sessions, analysis, and finally in presentations to stakeholders.
I combine my background in experimental psych, contextual inquiry, ethnography, field studies, usability and user-centric methods (usability testing, paper prototyping), and behavioral economics. I focus on questions first, methods second, and then use my project management abilities to make it happen, all while mentoring junior researchers and designers who are looking to learn good principles.
I have worked on a variety of projects which have involved multimodal signal design, behavior modeling for adaptive software design, organizational culture + change, enterprise software, conops mission planning software, and more. I do my best to make a meaningful impact every day.
Today I work within healthcare UX. Medumo guides patients along their care journey, ensuring the right information gets delivered at the right time in the right format. This improves operations for the people who take care of us, the admin and clinical staff within the offices.
MS in Human Factors in Information Design from Bentley University 2017
MBA in Strategy & Entrepreneurship from Simmons College 2012
BA in Art & Urban Studies from University of Virginia 2009